JOHN and ANNE NUTTALL

Terms and conditions

LICENCE AND COPYRIGHT

All images, photographs, video, audio, text and software contained on these CDs and software products are protected by copyright and other intellectual property rights which are owned by or licensed to John and Anne Nuttall.

Multimedia CDs: The original purchaser of each Multimedia CD is hereby granted a non-transferable right to use the CD for personal and private use and not for any business activity.

Slideshow Manager: The original purchaser is hereby granted a non-transferable right to use the software solely for internal operations on a single computer.  The software may also be installed on a second computer such as a laptop for the purpose of giving private, public or commercial slideshows. 

No part of any CD or software product may be copied or reproduced in any form without the prior written consent of John and Anne Nuttall.

John and Anne Nuttall do not accept liability for any indirect consequential loss or damage and their liability to you shall in no circumstances exceed the original price of the product.
 

PRIVACY

We will only use any information about you in accordance with the Data Protection Act 1998.  The information we keep is your name, postal address and e-mail address. 

We will not disclose this information to anyone except as needed to complete this transaction or as required by law.

PRICING AND POSTAGE CHARGES

The price of each CD and the cost of post and packing is given on the order form.
 

PAYMENT

In order to ensure that your details are kept secure we use PayPal to handle our credit card transactions.  When we receive an internet order you always get an e-mail from PayPal confirming your order.

If you wish to send us a cheque instead, then please e-mail us at 
and we will provide an address.
Please note that it takes between 4 and 7 days for a cheque to be cleared.

DELIVERY

Your order will be despatched by second class post as soon as possible after we receive confirmation from PayPal that payment has been made, or from our bank that your cheque has been cleared.  Normally despatch will be within ten days, but it may sometimes take longer (we like going out on the hills too!)

SUPPORT

If you have any problem with the CD or software product which you cannot resolve using its  help facilities then please look at the appropriate support page on this website.  Please note: technical support is not available by telephone.

CANCELLATION

You have the statutory right to cancel your order within seven days of receipt.  If you wish to do so, then please see the cancellation page.

RETURNS

If a CD is found faulty within 30 days of receipt you may return it for refund or replacement to the address below together with a description of the defect and a dated proof of purchase.  CDs must be returned in their original condition and in their original packaging.  Please ensure first that the fault is not due to your computer and that it meets the minimum specification given in the product description.

 

© John and Anne Nuttall 2003